At Mount Sinai, RPM offers extra equal entry to most cancers care

With eight hospital campuses throughout the New York metropolitan space and a big regional ambulatory footprint, Mount Sinai is dedicated to enhancing well being fairness and entry to care. Its experience in inhabitants well being, together with its service to socioeconomically, demographically and culturally diverse populations, means Mount Sinai is uniquely positioned to tackle the problem of delivering high-quality care to underserved individuals.


“Our largest ambulatory most cancers heart is situated in three instantly adjoining neighborhoods in Manhattan that signify a dramatic distinction in populations,” mentioned Dr. Cardinale Smith, chief high quality officer for most cancers at Mount Sinai.

“East Harlem is an space of excessive poverty and is predominantly Hispanic and Black. Central Harlem additionally has a excessive poverty charge and is predominantly Black and Hispanic,” Smith continued. “A excessive proportion of residents in each Harlems reside in public housing.

“In distinction, the Higher East Aspect is without doubt one of the wealthiest areas within the nation and predominantly white,” she added. “The healthcare disparities within the sufferers we take care of had been much more seen in the course of the pandemic.”

Like many well being programs in the beginning of the pandemic, Mount Sinai skilled a drastic drop in most cancers screenings and remedy. By April 2020, Mount Sinai’s ambulatory and inpatient companies division noticed a 25% lower in quantity, indicating that sufferers had been reluctant to come back right into a well being facility.

It meant that many weak sufferers had been both not receiving or delaying most cancers care, probably placing their remedy plans off observe. Regardless of an exponential enhance within the variety of telehealth visits by telephone or video, Mount Sinai oncologists had been restricted by the data that sufferers might share with out further medical data.

“To get began, sufferers simply must plug within the Dwelling Hub into an outlet and all different monitoring gadgets are preconfigured and linked for the affected person within the affected person’s most popular language.”

Dr. Cardinale Smith, Mount Sinai

“Mount Sinai Oncology was on the lookout for an answer that might enhance doctor/affected person communication, improve digital care and remove obstacles to delivering complete care at house,” Smith defined. “Mount Sinai chosen vendor Present Well being’s distant affected person monitoring answer to reinforce its oncologists’ skill to supply care to most cancers sufferers inside the consolation of their very own house and provide sufferers the instruments and infrastructure wanted, together with Web connectivity.”

Present Well being’s machine and platform enabled oncologists to ship most cancers care remotely, Smith mentioned, by:

  • Reducing readmissions by catching well being deterioration early
  • Enabling extra complete care outdoors of the most cancers heart
  • Stopping potential affected person publicity to an infection by offering extra care nearly
  • Bridging the digital well being divide as telehealth engagement continued to rise

“Moreover, a key consideration for Mount Sinai was the flexibility to supply equitable entry to digital well being options for all sufferers, together with individuals of shade and the aged, who had been much less possible to make use of telehealth companies attributable to accessibility, connectivity or tech literacy points,” Smith mentioned.


Present Well being permits affected person care at house by way of a distant care administration platform that gives well being programs with the perception into affected person well being at house they should intervene early and keep away from affected person hospitalization, Smith mentioned.

“The platform centralizes well being information from a number of sources, together with Present Well being’s FDA-cleared continuous-monitoring wearable machine, different peripheral distant affected person monitoring gadgets, patient-reported surveys and the digital well being report,” she famous.

The platform combines all of the completely different information in a streamlined approach as a decision-support instrument for clinicians. Moreover, the platform offers video conferencing performance to allow digital intervention both from the well being system itself, or by way of Present Well being’s 24/7 clinically staffed command heart.

“The whole lot from the important indicators collected, affected person schooling modules and medical alarm configurations might be tailor-made to a particular medical use-case, permitting for a single, enterprise answer to supply distant care,” Smith mentioned.

“To advertise well being fairness, the seller offers a preconfigured monitoring package that features all the pieces a affected person must get began, together with Wi-Fi or mobile connectivity by way of its Dwelling Hub and a pill that walks sufferers by way of the setup course of in a number of languages, and comes with built-in communication instruments that permit sufferers to seamlessly talk with their care crew as wanted,” she added.


There are quite a few distributors of distant affected person monitoring applied sciences on the well being IT market at this time. Click on right here to learn a particular report on the RPM market from Healthcare IT Information.


Mount Sinai chosen Present Well being over different gamers within the house for a number of causes: the small machine, which captures a number of vitals, customized configurability, and ease of setup, Smith famous. The seller additionally offered the machine, in addition to the mobile connectivity wanted to verify sufferers are frequently monitored, she added.

“The seller’s next-generation machine, which isn’t a lot greater than an Oreo, discreetly attaches to a affected person’s higher arm and captures steady important signal information – equivalent to respiration charge, oxygen saturation, mobility, pulse charge and axillary temperature – with ICU-level accuracy,” Smith mentioned.

“Moreover, the seller’s platform integrates with a wi-fi blood strain cuff and an adhesive physique temperature patch to seize further important indicators that may assist Mount Sinai determine deterioration in oncology sufferers,” she added.

Most cancers sufferers recognized by their oncologists who would profit from the RPM package can both be despatched house with a package or have it delivered to their house after being educated by a care crew member on the most cancers heart.

“To get began, sufferers simply must plug within the Dwelling Hub into an outlet, and all different monitoring gadgets are preconfigured and linked for the affected person within the affected person’s most popular language,” Smith defined. “The pill machine walks the affected person by way of a easy course of to use the wearable and guarantee connectivity.

“Along with sporting the machine 24/7 for steady monitoring, sufferers take every day blood strain readings that are wirelessly transmitted to the dashboard and submit every day symptom questionnaires,” she added. “The collected information is then transmitted again to the affected person’s care facility and, with actionable alarms, alerts clinicians if the information signifies any abnormalities or potential care points.”

The clinicians can then proactively intervene as wanted – reasonably than counting on sufferers to find out when they might or could not want medical help – and decide if the difficulty might be managed remotely or if the affected person must be introduced into the hospital. Present Well being integrates with Epic to permit Mount Sinai clinicians to obtain alarms inside their EHR in addition to retailer important signal information and notes about affected person interactions.


Mount Sinai nonetheless is within the early phases of utilizing this distant affected person monitoring know-how with its most cancers sufferers and as but doesn’t have onerous outcomes to report.


Distant affected person monitoring is a novel know-how that can be utilized in many various medical settings, Smith mentioned.

“There may be an preliminary studying curve for each clinicians and sufferers to beat, however there may be plenty of potential to reinforce the care we will present outdoors of our services in a extra handy approach,” she concluded. “With the usage of this know-how, we might be extra proactive and fewer reactionary in how we take care of our sufferers. I hope the reimbursement panorama continues to assist this mannequin of care so it might probably proceed to develop in a sustainable approach.”

Twitter: @SiwickiHealthIT
E mail the author: [email protected]
Healthcare IT Information is a HIMSS Media publication.

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