Cerner, Epic, NextGen lead in making outside patient data usable, says KLAS

A report released from KLAS this week ranked NextGen Healthcare, Cerner and Epic highly on measures of usability of shared patient data from outside sources.

The report specifically focused on acute and ambulatory electronic health record vendor adoption and usability of national interoperability networks Carequality and CommonWell Health Alliance. 

“Based on the expectations healthcare organizations reported in early 2019, KLAS had expected to see progress from a larger number of vendors. However, little has changed for customers of Allscripts, athenahealth, CPSI, eClinicalWorks, Greenway Health, or MEDITECH,” wrote report authors.

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As KLAS researchers noted in a parallel report also released this week, the CommonWell-Carequality connection has mostly been used by acute and ambulatory care health systems since it was established in 2018.

Of the main acute and ambulatory EHR vendors, KLAS reported, NextGen, Epic and Cerner provide strong usability experiences, specifically with regard to flow of outside data, reconciliation of problem, allergy, medication, and immunization (PAMI) data, lab data workflow and progress notes workflow.

NextGen had the strongest showing, especially when it came to duplicate medication data – which continues to frustrate provider organizations.