The COVID-19 crisis has spotlighted the vital role telehealth can play in ensuring seamless access to care. But until recently, much attention has been paid to how telehealth could imitate in-person services.
Now, said Amwell President and co-CEO Dr. Roy Schoenberg at a HLTH VRTL 2020 conversation, the industry has the opportunity to open up a “new narrative” of what virtual care can look like.
In a discussion moderated by former Cleveland Clinic CEO Toby Cosgrove, Schoenberg spoke alongside Google Cloud director of healthcare solutions Aashima Gupta.
“There’s a collective realization in the industry that the future will not look like the past,” said Gupta during the panel – predicting that cloud and artificial intelligence will “revolutionize telemedicine as we know it.”
Three key themes are emerging about the future of health services, she said: Care will be tied to people, not places; everyday life will have a new context of care; and technologies such as AI and machine learning will help with human productivity.
“Telehealth is turning a corner right in front of our eyes,” said Schoenberg in a statement to Healthcare IT News.